Privacy Policy

Cloud Care Networks(“we,” “us,” or “our”) operates cloudcarenetworks.com. This policy describes what information we collect when you browse our store, purchase devices, or subscribe to a connectivity plan, and how we use and protect that information.

• Order information — your name, billing and shipping address, email address, and phone number when you place an order.
• Payment information — card details are collected and tokenized directly by our payment processor, Authorize.net. Full card numbers never touch our servers.
• Account and subscription information — plan selections, billing history, and device associations needed to provide recurring connectivity service.
• Usage information — pages visited, searches, and device/browser data collected via cookies and analytics tools (such as Google Analytics) to improve the store.

• Fulfilling and shipping orders, and provisioning connectivity plans
• Processing recurring plan payments you have authorized
• Sending transactional emails (order confirmations, shipping updates, billing receipts)
• Providing customer support and responding to inquiries
• Preventing fraud and securing our services
• Improving our catalog, site experience, and marketing (with your consent where required)

We do not sell your personal information. We share it only with service providers who help us operate: payment processing (Authorize.net), shipping carriers, wireless network partners who provision your plan, email delivery, and analytics providers. Each is bound to use your data only to provide services to us. We may also disclose information when required by law.

We use cookies and similar technologies to keep your cart, remember preferences, and measure site performance. You can control cookies through your browser settings; disabling them may limit checkout functionality.

We retain order and billing records as required for tax, accounting, and legal purposes. We use industry-standard safeguards — encryption in transit, access controls, and tokenized payments — to protect your information.

Depending on your state of residence, you may have the right to access, correct, or delete your personal information, and to opt out of targeted advertising. To exercise these rights, email us at info@cloudcarenetworks.com. We will respond within the timeframe required by applicable law.

Our store is not directed at children under 13, and we do not knowingly collect personal information from them.

We may update this policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.

Cloud Care Networks
1530 E Dundee Rd STE 333, Palatine, IL 60074
Email: info@cloudcarenetworks.com
Phone: (224) 955-1644