SGP.32 eSIM · eSIM Manager

Pick the carrier
after the device ships.

Cloud Care SGP.32 eSIMs and the eSIM Manager load, switch and roll back operator profiles over the air. Use our plans, a partner's line or your own carrier contract, on one chip.

Start an evaluation Multi-carrier plans

GSMA SGP.32 v1.2
Card, MFF2 and iSIM
Second eIM in the contract
One API with your plans and usage

Cloud Care SGP.32 eSIM cards in navy, graphite and blue finishes — Available todayMulti-carrier plans with AT&T & Verizon failover

Three ways in

Start where your devices are.

Available today
Run on our multi-carrier plans
Routers, hotspots and gateways from our shop arrive activated. Unlimited Premium fails over to AT&T and Verizon on its own, with no contract.
Plans from $45/mo
See plans Shop devices
Evaluation · by quote
Retrofit the fleet you have
An SGP.32 card in the SIM slot your routers and gateways already have. Load our profiles, a partner's or your carrier contract, and switch between them over the air.
Lab check, then a 90-day evaluation
Start an evaluation Card specs
Design-in · by quote
Build it into your product
MFF2 soldered at the factory or iSIM in the module. Sell your own connectivity and still let the channel load its carrier, on the same chip.
Samples & reference design
Talk to engineering MFF2 specs

How SGP.32 works

Ship one SKU. Choose the carrier in the field.

SGP.32 is the GSMA eSIM standard built for IoT. The SIM stops being a carrier's part and becomes a slot that whoever runs the eSIM Manager can fill remotely.

01
A neutral chip
The eUICC ships in the device with a bootstrap profile, so it can reach the eSIM Manager from first power-on.
02
An eSIM Manager you control
The eIM signs each operation: download, enable, disable, fallback. Every enable carries a rollback timer.
03
Profiles from any source you contract
Cloud Care plans, a partner's line, or your own carrier contract by activation code. Several can live on one chip.

The SGP.32 line

Three formats. One eSIM Manager.

GSMA SGP.32 v1.2 eUICCs, personalised with our eSIM Manager and a bootstrap profile, with an EID manifest for every shipment. Volume pricing by quote.

CC-ESIM-32-TCProduct render
2FF · 3FF · 4FF
Triple-cut card
For devices already in the field. Fits the existing slot; no new modem firmware.
- Profile assistant on the card (IPAe); modem needs BIP/STK
- Bootstrap profile and eIM association at personalisation
- Up to 10 operational profiles
- Industrial temperature range
Start an evaluation
CC-ESIM-32-M2Product render
DFN-8 · 6 × 5 mm
MFF2 embedded
For new hardware. Soldered at manufacture: no slot, no tray, one SKU for every market.
- Tape and reel; standard SMT reflow
- Personalised before reel delivery, EID manifest per shipment
- Up to 10 operational profiles
- Reference footprint and bring-up support
Request samples
CC-ESIM-32-ISProduct render
Inside the cellular module
iSIM
For next-generation designs. Zero board area and the lowest power for LTE-M and NB-IoT.
- Runs in the module's secure enclave
- Qualified per module and design
- Same profiles, eSIM Manager and API
Talk to engineering

Cloud Care eSIM Manager

Every profile on every chip, from one screen.

The eIM is the SGP.32 server that signs operations and delivers them to the chip. Your team gets the console, your platform gets the API, with the same objects in both.

console.cloudcarenetworks.com/esim/euiccs

Fleet / eUICCsSearch EID, serial, ICCID…CC

eUICCs

Every Cloud Care eSIM in the programme, with the profile each one is running right now.

Import EIDsNew operation

Managed
1,284
+96 this week
On a carrier
1,197
93% of fleet
Bootstrap only
72
awaiting a profile
In flight
12
downloads, switches
Attention
3
rolled back, unreachable

AllHouse planPartnerCustomerBootstrapAttention

Device · EID	Enabled profile	State	Poll
Industrial router · 24W43-0117EID …5678 9447 1	AT&THouse plan	Enabled	2 min
Industrial router · 24W43-0118EID …5678 9447 2	AT&TCustomer contract	Enabled	4 min
Vehicle gateway · VG-00412EID …5678 9448 8	T-MobileHouse plan	Downloading	now
Edge AI gateway · SE-00031EID …5678 9449 0	Partner MVNOPartner profile	Enabled	11 min
5G router · 25A02-0007EID …5678 9450 3	BootstrapCloud Care	Rolled back	1 h
Asset tracker · F5-00912EID …5678 9451 1	AT&THouse plan	Enabled	6 min
Smart meter gateway · E2-10422EID …5678 9451 9	BootstrapCloud Care	Awaiting profile	3 min

Showing 1–7 of 1,284‹ 1 2 3 … 184 ›

Console shown with sample data.

Download
By activation code or EID pre-order, enabled on completion.
Enable · disable · delete
One chip or a group, in maintenance windows. The bootstrap profile is protected.
Rollback & fallback
An enable that doesn't re-attach reverts on its own. A fallback profile covers lasting loss of service.
Staged campaigns
Fleet changes in waves, halted automatically when failures cross your threshold.
Add your own eIM
Every chip is personalised so a second eSIM manager can be added. It's a contract term.
Audit & webhooks
Who asked, when the device fetched it, what happened, as signed webhooks.

Before you sign anything

Four questions for any eSIM vendor. Including us.

SGP.32 removes carrier lock-in on paper. Whether it does in your programme depends on how the chip was personalised and what the contract says.

01
Can I add a second eSIM manager later?
Under SGP.32, lock-in moved from the carrier to the first eIM. If the chip isn't personalised for it, the answer is no for the life of the device.
Cloud Care: Yes, written into the contract.
02
Which carriers can download to it, by name?
“Any operator” is a spec-sheet phrase, not a contract. US carrier support for SGP.32 is still uneven.
Cloud Care: Named per programme, in writing. Verizon today runs on our multi-carrier plans.
03
What happens when a switch fails?
First downloads usually work. The second switch, on a device in a field, is where programmes fail.
Cloud Care: Rollback timer on every enable, a fallback profile, staged campaigns.
04
Has my device actually been tested?
An SGP.32 card depends on the modem's BIP/STK path, and some firmware ships with it off.
Cloud Care: We test your model in the lab before you commit to volume.

An engineer testing an industrial router on a lab bench beside a Cloud Care SIM card and eSIM chips

What every evaluation measures

Download and switch success, rollback included
Time from request to attached on the new carrier
Cost per device, by plan and carrier

How programmes start

Proven on your devices before you buy volume.

1
Lab check Weeks 1–2
Your device and modem on our bench: BIP/STK path, first download, second switch, forced rollback.
2
Field evaluation Up to 90 days
Cards or MFF2 samples, your eSIM Manager tenancy, and two profile sources, one of them yours.
3
Rollout On the evidence
Volume pricing and contract terms set against what the evaluation measured.

Send us

Your device and cellular module, units in the field and per year, the carriers you need, your device management platform and a target date.

Start an evaluation Call +1 (224) 636-8890

Developer API

One API for the SIM, the plan and the bill.

Devices, SIMs, plans, usage, suspend and resume are live today, with scoped keys, idempotent writes and signed webhooks. The eSIM resources follow the same conventions and are in preview for programme customers.

Live/v1/devices · /v1/sims · /v1/subscriptions · /v1/usage
LiveSuspend, resume and signed webhooks
Preview/v1/euiccs · operations · staged campaigns

Open the API reference

list-sims.http

GET /v1/sims?device=dev_01J9X5R8N2
Authorization: Bearer cc_live_…

→ 200 OK
{ "data": [
  { "object": "sim", "carrier": "tmobile",
    "role": "primary",  "profile": "enabled" },
  { "object": "sim", "carrier": "att",
    "role": "failover", "profile": "disabled" }
] }

Solar & storage
Cold chain & logistics
Agriculture
Vending & micro-markets
Transit & rail
Clinics
Smart buildings & HVAC
Oil, gas & pipelines
Public safety
Education & lending

FAQ

Straight answers.

Anything else: +1 (224) 636-8890

What is SGP.32?

The GSMA eSIM standard for IoT devices. The device ships with a neutral eUICC, and a server called the eIM (eSIM IoT remote Manager) tells it which operator profile to download and enable. Carrier changes happen over the air, without a SIM swap.

Will SGP.32 work in the devices I already own?

Often. The triple-cut card carries its own profile assistant, so no new modem firmware is needed, but the modem must have BIP/STK enabled. We check each model in the lab before you commit. If a device doesn't qualify, our multi-carrier plans cover it.

Can I get Verizon on an SGP.32 eSIM?

US carrier support for SGP.32 is still uneven, so we name the carriers for each programme in writing. Verizon is available today on our multi-carrier plans.

Do I have to buy airtime from Cloud Care?

No. The eSIM Manager can load our plans, a partner's line or your own carrier contract by activation code, and one chip can hold several.

Am I locked into your eSIM Manager?

No. Every chip is personalised so a second eIM can be added, and that is a contract term. The standard doesn't guarantee it, and many offers leave it out.

Is there an API?

Yes. Devices, SIMs, plans, usage, suspend and resume, and signed webhooks are live at api.cloudcarenetworks.com. The eSIM resources (eUICCs, operations, campaigns) are in preview for programme customers.

What about phones, tablets and laptops?

They use consumer eSIM (SGP.22), not SGP.32. Partners who sell those devices can attach a Cloud Care line with a QR activation card through our partner programme.

Put the carrier under your control.

Multi-carrier plans for the devices you buy today. SGP.32 for the fleet you retrofit and the hardware you design.

Start an evaluation See plans

By connection

By use

Router accessories

Featured brand partners

All 92 brands

Business

On the move

IoT & remote sites

Home, work & learning

Pick the carrier
after the device ships.

Start where your devices are.

Run on our multi-carrier plans

Retrofit the fleet you have

Build it into your product

Ship one SKU. Choose the carrier in the field.

A neutral chip

An eSIM Manager you control

Profiles from any source you contract

Three formats. One eSIM Manager.

Triple-cut card

MFF2 embedded

iSIM

Every profile on every chip, from one screen.

Download

Enable · disable · delete

Rollback & fallback

Staged campaigns

Add your own eIM

Audit & webhooks

Four questions for any eSIM vendor. Including us.

Can I add a second eSIM manager later?

Which carriers can download to it, by name?

What happens when a switch fails?

Has my device actually been tested?

Proven on your devices before you buy volume.

One API for the SIM, the plan and the bill.

Anywhere a second site visit costs more than the SIM

Straight answers.

Put the carrier under your control.

By connection

By use

Router accessories

Pick the carrierafter the device ships.

Start where your devices are.

Run on our multi-carrier plans

Retrofit the fleet you have

Build it into your product

Ship one SKU. Choose the carrier in the field.

A neutral chip

An eSIM Manager you control

Profiles from any source you contract

Three formats. One eSIM Manager.

Triple-cut card

MFF2 embedded

iSIM

Every profile on every chip, from one screen.

Download

Enable · disable · delete

Rollback & fallback

Staged campaigns

Add your own eIM

Audit & webhooks

Four questions for any eSIM vendor. Including us.

Can I add a second eSIM manager later?

Which carriers can download to it, by name?

What happens when a switch fails?

Has my device actually been tested?

Proven on your devices before you buy volume.

One API for the SIM, the plan and the bill.

Anywhere a second site visit costs more than the SIM

Straight answers.

Put the carrier under your control.

Pick the carrier
after the device ships.