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InHand Networks IG502 InGateway502 Programmable LTE Cat 1 Edge Gateway (IG502-FQ33, North America)

4G LTEMPN IG502-FQ33
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Datasheets & documents

Overview

The InHand Networks IG502-FQ33 is the base North American configuration of the InGateway502, a compact programmable industrial IoT edge gateway. It uses an LTE Cat 1 module on bands B2/B4/B5/B12/B13/B25/B26 with dual micro-SIM failover. Two 10/100 Ethernet ports, RS-232 and RS-485 serial, USB and microSD connect PLCs, meters and sensors. A Python environment and optional DeviceSupervisor (DSA) with 80+ industrial protocols let the gateway collect and pre-process field data before sending it to AWS, Azure or other cloud platforms.

  • LTE Cat 1 cellular (FQ33, North America) on B2/B4/B5/B12/B13/B25/B26 with dual micro-SIM failover
  • 2 × 10/100 Mbps Ethernet, 1 × RS-232 + 1 × RS-485, USB 2.0 Type-A and microSD up to 32 GB
  • ARM Cortex-A8 @ 600 MHz, 512 MB RAM and 8 GB eMMC running custom Linux
  • Python development environment and optional DSA with 80+ industrial protocols
  • OpenVPN and IPsec VPN, firewall and multi-level user permissions
  • Fanless IP30 metal housing, panel or DIN-rail mount, 12–48 V DC input, -40 °C to 70 °C operation
  • Connects legacy serial PLCs and meters to cloud platforms without a separate protocol converter
  • Edge filtering and aggregation in Python reduce cellular data use and upstream load

The IG502-FQ33 is the base North American configuration of InHand Networks' IG502 edge gateway. It is built for system integrators and OT teams that need to connect serial and Ethernet field equipment to the cloud over cellular. The FQ33 module provides LTE Cat 1 on bands B2/B4/B5/B12/B13/B25/B26, with two SMA 4G antenna connectors and dual micro-SIM failover. This version ships with standard 1 × RS-232 + 1 × RS-485 serial ports and does not include the optional I/O, Wi-Fi/Bluetooth or GNSS modules. Without Wi-Fi fitted, it operates from -40 °C to 70 °C.

The gateway runs custom Linux on an ARM Cortex-A8 at 600 MHz, with 512 MB RAM and 8 GB eMMC storage. It offers a Python development environment for filtering, aggregation, thresholding and protocol bridging at the edge. With the optional DSA service, it can collect data over Modbus RTU/TCP, EtherNet/IP, OPC UA, IEC 101/104, DNP3.0, IEC 61850-MMS, BACnet and more. It then normalizes that data for AWS, Azure and other cloud platforms.

Two 10/100 Ethernet ports, USB 2.0 Type-A and a microSD slot (up to 32 GB) cover device access and local logging. Heartbeat link detection with auto-redial, an embedded hardware watchdog and an RTC with battery backup keep unattended sites running. OpenVPN, IPsec VPN, a firewall and multi-level user permissions protect the link. DeviceLive provides remote access, batch operations and firmware upgrades.

The fanless metal housing measures 110 × 127 × 35 mm and weighs 420 g. It is rated IP30 and mounts on a panel or DIN rail. The gateway accepts 12–48 V DC through an industrial terminal block and draws 250 mA at 12 V. Listed certifications include FCC, PTCRB, IC, UL, Class 1 Division 2, Verizon Wireless and AT&T.

Ideal for

  • Remote PLC and RTU data collection over Modbus, EtherNet/IP or OPC UA
  • Utility and energy metering with IEC 101/104, DNP3.0 or DLT645 protocols
  • Building automation data backhaul over BACnet
  • Unattended pump stations, tanks and outdoor cabinets that need cellular connectivity with auto-recovery
  • Pushing pre-processed machine data to AWS or Azure IoT platforms

Specifications

Power

Power
250 mA @ 12 V
Input Voltage
12~48 V DC input
Power Interface
Industrial terminal block

General

MPN
IG502-FQ33
Brand
InHand Networks
Model
IG502 (InGateway502)
Region
North America (FQ33 module)
Product Type
Programmable Cellular Edge Gateway
Configuration
Base model: standard serial; no I/O, Wi-Fi/BLE or GNSS modules

Package

Contents
IG502 Edge Gateway, 4G antenna, Ethernet cable, power terminal (contents vary by order code)
Optional Accessories
Power Supply, Panel Mounting Kit (optional)

Cellular

Module
FQ33 (North America)
LTE Bands
B2/B4/B5/B12/B13/B25/B26
LTE Category
LTE Cat 1

Security

Data Security
OpenVPN, IPsec VPN (GRE also configurable)
User Management
Multi-level user permissions
Network Security
Firewall

Software

Operating System
Custom Linux

Mechanical

Rtc
Supported (button battery backup)
Product Weight
420 g (0.93 lb)
Mounting Method
Panel, DIN-rail mounting
Hardware Watchdog
Supported
Protection Rating
IP30
Product Dimensions
110 × 127 × 35 mm (4.33 × 5 × 1.38 in)
Housing And Cooling
Fanless metal housing

Reliability

Link Detection
Sends heartbeat packets to detect, auto redials when disconnected
Embedded Watchdog
Embedded watchdog auto-recovery
Dual SIM Switching
Dual-SIM failover

CPU And Storage

CPU
ARM Cortex-A8 @ 600 MHz
RAM
512 MB
Flash
8 GB eMMC

Network Features

IP Routing
Static routing
LAN Protocols
ARP, Ethernet
Network Types
LTE Cat 1 (FQ33)
WAN Protocols
Static IP, DHCP
Network Access
APN, VPDN
IP Applications
ICMP, DNS, TCP/UDP, TCP Server, DHCP
Access Authentication
CHAP/PAP

Open Platform Dsa

Other Protocols
BACnet, CNC
Cloud Integration
AWS, Azure, AliCloud and other cloud platforms
Electricity Protocol
DLT645-2007, IEC101/104, DNP3.0, IEC61850-MMS
Industrial Protocols
Modbus RTU/TCP, EtherNet/IP, ISO on TCP, OPC UA, Mitsubishi MC/CPU Port, FINSUDP, HostLink, PPI
Development Environment
Python development environment

Network Management

Log
Local system logs, remote logs, and important log power-off preservation
Upgrade
Web/DeviceLive upgrade
Configuration
Web/Telnet/SSH configuration
Remote Management
DeviceLive/HTTP/HTTPS/SSH remote management
Configuration Backup
Config import/export

Connectivity And Interfaces

USB
USB 2.0 Type-A
GNSS
Not fitted (optional GPS on -G variants)
Wi-Fi
Not fitted (optional Wi-Fi STA 802.11 b/g/n 2.4 GHz on -W variants)
Microsd
microSD up to 32 GB
I/O Ports
Not fitted (optional 4 × DI + 4 × DO isolated on -IO variants)
Bluetooth
Not fitted (optional BLE 4.2 on -W variants)
Serial Ports
1 × RS-232 + 1 × RS-485, industrial terminal block
SIM Card Slot
Dual Micro SIM
Ethernet Ports
2 × 10/100 Mbps Ethernet
Antenna Connectors
2 × SMA 4G antenna connectors (North America models)

Core Technical Specifications

Weight
420 g (0.93 lb)
Security
Multi-level user permissions, firewall, OpenVPN, IPsec VPN
Dimensions
110 × 127 × 35 mm (4.33 × 5 × 1.38 in) (W × D × H)
Power Supply
12~48V DC, industrial terminal block
Ethernet Ports
2 × 10/100 Mbps
Cellular Network
LTE Cat 1 (FQ33, North America)
Cloud Management
DeviceLive remote access, batch operations, and remote upgrades
Network Features
APN, VPDN, CHAP/PAP; Static IP/DHCP; ICMP, DNS, TCP/UDP, TCP Server, static routing
Serial Interfaces
1 × RS-232 + 1 × RS-485
Industrial Protocols
Modbus RTU/TCP, OPC UA, EtherNet/IP, IEC101/104, DNP3.0, etc.
Secondary Development
Python development environment
Operating Temperature Protection
-40 °C ~ 70 °C (-40 °F ~ 158 °F), IP30 (model without Wi-Fi)

Environment And Certifications

Emc Standard
EN61000-4-2 level 3 (static); EN61000-4-3 level 3 (radiated field); EN61000-4-4 level 3 (pulsed field); EN61000-4-5 level 3 (surge); EN61000-4-6 level 3 (conducted disturbance); EN61000-4-8 power frequency field 400 A/m (>level 2); EN61000-4-12 level 3 (shock wave)
Certifications
CE, UKCA, FCC, PTCRB, UL, C1D2 (Class 1 Division 2), MIC & JATE, Verizon Wireless, AT&T, IC, RCM, NBTC, ANATEL, IEC 62443-4-2, IEC 61850-3
Ambient Humidity
5~95% RH non-condensing
Storage Temperature
-40 °C ~ 85 °C (-40 °F ~ 185 °F)
Operating Temperature
-40 °C ~ 70 °C (-40 °F ~ 158 °F) (model without Wi-Fi)
Physical Characteristics
IEC60068-2-27 shock resistance; IEC60068-2-6 vibration resistance; IEC60068-2-32 drop resistance

Questions buyers ask

What cellular technology does the IG502-FQ33 use?

The FQ33 is the North American LTE Cat 1 module. It covers LTE bands B2/B4/B5/B12/B13/B25/B26 and connects through two SMA 4G antenna connectors with dual micro-SIM failover.

Does the IG502-FQ33 include Wi-Fi, GPS or digital I/O?

No. IG502-FQ33 is the base configuration, with 1 × RS-232 + 1 × RS-485 serial. Wi-Fi/Bluetooth, GNSS, isolated DI/DO and a second RS-485 port come on the -W, -G, -IO and -D485 variants.

Can I run my own applications on the gateway?

Yes. The IG502 provides a Python development environment on custom Linux, with an ARM Cortex-A8 processor, 512 MB RAM and 8 GB eMMC. The optional DeviceSupervisor (DSA) service adds 80+ industrial protocols and integration with AWS, Azure and other cloud platforms.

How do I log in to the IG502 for the first time?

Connect a computer to the LAN port (default 192.168.2.1) and set your adapter to DHCP or a 192.168.2.x address. Browse to https://192.168.2.1 and accept the self-signed certificate. Log in with username adm and the password printed on the device nameplate.

What power and mounting options does it support?

The gateway accepts 12–48 V DC through an industrial terminal block and draws 250 mA at 12 V. Its fanless IP30 metal housing mounts on a panel or DIN rail.

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